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Director/a Tienda Sephora Menorca (Mahón)

Shop Director - FlagshipBarcelonaOVERVIEWWe are looking for a Shop Director to lead the opening and long-term success of our upcoming flagship store in Barcelona. This is not a typical store management role: due to the scale, visibility and strategic importance of this location, we are looking for someone with extensive experience in retail management, ideally with a background managing multiple stores or large-scale operations.This role offers the unique opportunity to join ahead of the store opening, allowing time for a thorough onboarding process and active involvement in the store launch preparation.THE ROLE & RESPONSIBILITIESThe Shop Director will be responsible for building and leading a high-performing team, ensuring an exceptional customer experience and delivering strong commercial results, while consistently upholding Pandora's brand values and operational standards.Key Responsibilities include:People Recruit, inspire and lead the store team, fostering a culture of engagement, performance and development.Adapt leadership and coaching to varying experience levels, ensuring consistent development in people management, product knowledge and customer service.Promote an inclusive and collaborative work environment aligned with Pandora values.Identify and develop internal talent to support long-term succession planning.Performance and Standards Take full ownership of store KPIs, driving sales, profitability and operational excellence.Lead the delivery of exceptional customer experience and global brand initiatives.Ensure outstanding execution of visual merchandising, adapting global standards to the local market.Partnerships, Training and Communication Collaborate with HR, Retail Operations, Training and Merchandising teams to maximise store performance.Support the roll-out of training programs that enhance team capability and business results.Maintain clear and consistent communication with internal stakeholders and store team.Participate in face-to-face training sessions and workshops to support team engagement.Process, Analysis and Administration Analyse business performance to identify commercial opportunities and implement actions accordingly.Manage store scheduling, payroll and operational processes aligned with business expectations.Provide regular feedback on product, customer behaviour and local market insights.MORE ABOUT YOU Previous experience as Store Manager in a high-volume or high-profile location.Experience as Area Manager or managing multiple locations is highly valued.A commercial and customer-oriented mindset with a strong drive for results.Natural leadership and strong people development skills.Highly organised and analytical, with a strategic and solution-focused mindset.Excellent communication skills in Spanish; good level of English required.Ability to work under pressure and adapt in a fast-paced environment.Strong business acumen and understanding of retail KPIs.Availability to join ahead of the store opening for onboarding and launch preparation.OUR REWARDSOur people are a key part of our success. We are committed to offering a meaningful and rewarding career journey. Our package includes: Competitive salary with regular reviewsBonus schemeEmployee discount on Pandora products23 working days of holidayInspiring work environment with development opportunitiesIf you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you!We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.ABOUT PANDORAPandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

You will perform various day-to-day tasks in support of the organization. These tasks often include organizing and filing documents, planning and coordinating company events, communicating and implementing office policies, answering phone calls, and greeting customers and guests. Success in this role will be demonstrated by completing your tasks effectively and efficiently. Processes requests, ensuring alignment with company protocolsMaintains a systematic filing system (manual and computerized)Professionally answers phone calls and responds promptly to employee and customer inquiriesEffectively communicates and implements company policiesMonitors company activities and updates calendar of eventsWelcomes customers and guests in a professional and friendly manner

Director/a Tienda VELAZQUEZ

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX and THE OUTNET are the leading destinations for multi-brand off-season online luxury shopping. The NYSE listed group operates in key markets worldwide. To support our Adtech team at LuxExperience we are searching for a Director Adtech & AI Applications (f/m/d) to be based in our Munich or Barcelona office. WHAT YOU WILL DO Understand the needs and requirements of the LuxExperience Stores (Mytheresa, Net à Porter, Mr. Porter) and translate into clear roadmap for Adtech, AI applications, and customer & marketing data initiatives. Continuously develop and optimize the onsite tracking technologies across all stores, ensuring efficiency, scalability, and maximum data quality. Drive the creation and implementation of AI-powered applications (esp. Google Vertex) to improve customer experience and drive automation. Act as the key liaison between technical teams, the LuxExperience Stores, and executive leadership. Translate complex technical concepts into clear, actionable insights for diverse audiences. WHO YOU ARE More than 7 years work experience in Adtech, analytical AI or management of data applications preferably in an eCommerce and international environment Expert understanding of eCommerce tracking methodologies and tools (Google Analytics, Snowplow), analytical AI technologies, and campaign optimization tools (CDP). Proven track record in managing and scaling technical teams in a global organization. Excellent leadership and mentoring abilities, fostering growth and engagement within teams. Experience in aligning diverse teams to achieve shared goals in fast-paced, dynamic environments. Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels. Flawless reliability and detail-oriented with the ability to work in a fast-paced environment Fluent written and spoken English, other languages are a plus WHAT WE OFFER IN MUNICH Up to 32 days of holiday, depending on the length of service, starting with 28 days Mobile office with up to 40% of your total contracted hours (job and position permitting) 10 days/year of mobile office abroad in EU-countries (job and position permitting) Language & e-learning courses Staff discount of up to 30% Company pension scheme Discounted membership for selected sports platforms & gyms Discounted travel card Access to LinkedIn Learning Individual support on mental health & well-being (e.g. compatibility work and family life) Social Day Employee Share Purchase Plan WHAT WE OFFER IN BARCELONA Up to 32 days of holiday, depending on the length of service, starting with 28 days (excluding public holidays and weekends) Mobile office with up to 40% of your total contracted hours (job and position permitting) 10 days/year of mobile office abroad in EU-countries (job and position permitting) Language & e-learning courses Staff discount of up to 30% Flexible remuneration benefits (ticket restaurant, ticket transport and ticket child care (guardería)) Discounted membership for selected sports platforms & gyms Private health insurance Access to LinkedIn Learning Individual support on mental health & well-being Social Day Employee Share Purchase Plan

Shop Director - Flagship Barcelona OVERVIEW We are looking for a Shop Director to lead the opening and long-term success of our upcoming flagship store in Barcelona. This is not a typical store management role: due to the scale, visibility and strategic importance of this location, we are looking for someone with extensive experience in retail management, ideally with a background managing multiple stores or large-scale operations. This role offers the unique opportunity to join ahead of the store opening, allowing time for a thorough onboarding process and active involvement in the store launch preparation. THE ROLE & RESPONSIBILITIES The Shop Director will be responsible for building and leading a high-performing team, ensuring an exceptional customer experience and delivering strong commercial results, while consistently upholding Pandora's brand values and operational standards. Key Responsibilities include: People Recruit, inspire and lead the store team, fostering a culture of engagement, performance and development.Adapt leadership and coaching to varying experience levels, ensuring consistent development in people management, product knowledge and customer service.Promote an inclusive and collaborative work environment aligned with Pandora values.Identify and develop internal talent to support long-term succession planning. Performance and Standards Take full ownership of store KPIs, driving sales, profitability and operational excellence.Lead the delivery of exceptional customer experience and global brand initiatives.Ensure outstanding execution of visual merchandising, adapting global standards to the local market. Partnerships, Training and Communication Collaborate with HR, Retail Operations, Training and Merchandising teams to maximise store performance.Support the roll-out of training programs that enhance team capability and business results.Maintain clear and consistent communication with internal stakeholders and store team.Participate in face-to-face training sessions and workshops to support team engagement. Process, Analysis and Administration Analyse business performance to identify commercial opportunities and implement actions accordingly.Manage store scheduling, payroll and operational processes aligned with business expectations.Provide regular feedback on product, customer behaviour and local market insights. MORE ABOUT YOU Previous experience as Store Manager in a high-volume or high-profile location.Experience as Area Manager or managing multiple locations is highly valued.A commercial and customer-oriented mindset with a strong drive for results.Natural leadership and strong people development skills.Highly organised and analytical, with a strategic and solution-focused mindset.Excellent communication skills in Spanish; good level of English required.Ability to work under pressure and adapt in a fast-paced environment.Strong business acumen and understanding of retail KPIs.Availability to join ahead of the store opening for onboarding and launch preparation. OUR REWARDS Our people are a key part of our success. We are committed to offering a meaningful and rewarding career journey. Our package includes: Competitive salary with regular reviews Bonus scheme Employee discount on Pandora products 23 working days of holiday Inspiring work environment with development opportunities If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. ABOUT PANDORA Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.