Client Advisor - Madrid
País :España
Provincia :Comunidad de Madrid
Provincia :Madrid
Población :MADRID
Categoría :Venta al por menor
Tipo de contrato :Indefinido
Jornada laboral :Completa
Experiencia :2 - 5 años
Descripción de la compañía - NICOLS
Descripción de la Empresa – NICOLS Joyeros Madrid 1917
En Nicols creamos joyas con amor en España, acompañando a las personas en los momentos más especiales de sus vidas. Cada pieza se elabora con esmero, artesanía y un profundo compromiso con la calidad y la sostenibilidad. Nuestra pasión se refleja en cada creación, transformando momentos inolvidables en recuerdos eternos.
Nuestros empleados son embajadores apasionados de la marca, profesionales dedicados a ofrecer experiencias únicas e inolvidables.
Descripción del Puesto: Asesor/a de Clientes (Madrid, Barrio de Salamanca)
Responsabilidades:
Los Asesores de Clientes representan la esencia de Nicols, brindando experiencias personalizadas y únicas a nuestros clientes. Excelentes comunicadores, apasionados por construir relaciones duraderas, nuestros asesores superan los objetivos de ventas con entusiasmo y compromiso.
Ventas: Fortalecer las relaciones con los clientes, fomentar la fidelización y superar constantemente los objetivos comerciales. Registrar información relevante del cliente para alimentar relaciones duraderas. Impulsar las ventas de forma estratégica.
Atención al cliente: Ofrecer experiencias memorables con una atención personalizada, actuando como apasionados embajadores de Nicols. Crear momentos únicos y responder activamente a las opiniones de los clientes.
Perfil Requerido:
Requisitos imprescindibles:
Experiencia previa en retail de lujo o atención al cliente.
Historial probado en cumplimiento de objetivos de venta.
Capacidad para trabajar con clientes diversos.
Dominio fluido del español e inglés.
Requisitos deseables:
Titulación universitaria.
Company Description – NICOLS
At Nicols, we craft jewelry with love in Spain, accompanying people in the most special moments of their lives. Each piece is created with care, craftsmanship, and a deep commitment to quality and sustainability. Our passion shines through every creation, turning unforgettable moments into timeless memories.
Our employees are passionate brand ambassadors, professionals dedicated to delivering unique and memorable experiences.
Job Description: Client Advisor (Madrid, Barrio de Salamanca)
Responsibilities:
Client Advisors embody the essence of Nicols, providing personalized and unique experiences to our customers. Excellent communicators, passionate about building lasting relationships, our advisors exceed sales targets with enthusiasm and commitment.
Sales: Strengthen client relationships, foster loyalty, and consistently exceed commercial goals. Record relevant client information to nurture lasting relationships. Drive strategic sales.
Service: Deliver memorable experiences with personalized attention, acting as passionate ambassadors for Nicols. Create unique moments and actively respond to customer feedback.
Required Profile:
Essential Requirements:
Previous experience in luxury retail or customer service.
Proven track record in sales.
Ability to work with diverse clients.
Fluent proficiency in Spanish and English.
Desirable Requirements:
University degree.
En Nicols creamos joyas con amor en España, acompañando a las personas en los momentos más especiales de sus vidas. Cada pieza se elabora con esmero, artesanía y un profundo compromiso con la calidad y la sostenibilidad. Nuestra pasión se refleja en cada creación, transformando momentos inolvidables en recuerdos eternos.
Nuestros empleados son embajadores apasionados de la marca, profesionales dedicados a ofrecer experiencias únicas e inolvidables.
Descripción del Puesto: Asesor/a de Clientes (Madrid, Barrio de Salamanca)
Responsabilidades:
Los Asesores de Clientes representan la esencia de Nicols, brindando experiencias personalizadas y únicas a nuestros clientes. Excelentes comunicadores, apasionados por construir relaciones duraderas, nuestros asesores superan los objetivos de ventas con entusiasmo y compromiso.
Ventas: Fortalecer las relaciones con los clientes, fomentar la fidelización y superar constantemente los objetivos comerciales. Registrar información relevante del cliente para alimentar relaciones duraderas. Impulsar las ventas de forma estratégica.
Atención al cliente: Ofrecer experiencias memorables con una atención personalizada, actuando como apasionados embajadores de Nicols. Crear momentos únicos y responder activamente a las opiniones de los clientes.
Perfil Requerido:
Requisitos imprescindibles:
Experiencia previa en retail de lujo o atención al cliente.
Historial probado en cumplimiento de objetivos de venta.
Capacidad para trabajar con clientes diversos.
Dominio fluido del español e inglés.
Requisitos deseables:
Titulación universitaria.
Company Description – NICOLS
At Nicols, we craft jewelry with love in Spain, accompanying people in the most special moments of their lives. Each piece is created with care, craftsmanship, and a deep commitment to quality and sustainability. Our passion shines through every creation, turning unforgettable moments into timeless memories.
Our employees are passionate brand ambassadors, professionals dedicated to delivering unique and memorable experiences.
Job Description: Client Advisor (Madrid, Barrio de Salamanca)
Responsibilities:
Client Advisors embody the essence of Nicols, providing personalized and unique experiences to our customers. Excellent communicators, passionate about building lasting relationships, our advisors exceed sales targets with enthusiasm and commitment.
Sales: Strengthen client relationships, foster loyalty, and consistently exceed commercial goals. Record relevant client information to nurture lasting relationships. Drive strategic sales.
Service: Deliver memorable experiences with personalized attention, acting as passionate ambassadors for Nicols. Create unique moments and actively respond to customer feedback.
Required Profile:
Essential Requirements:
Previous experience in luxury retail or customer service.
Proven track record in sales.
Ability to work with diverse clients.
Fluent proficiency in Spanish and English.
Desirable Requirements:
University degree.
Descripción del puesto
Position Overview: Sales Associate
As a Sales Associate at Nicols Jewelry, you will play a key role in delivering an exceptional customer experience in our boutique located in the prestigious Barrio de Salamanca, Madrid. With a deep understanding of our brand values and product collections, you will guide clients through emotional and meaningful purchases that celebrate life’s most beautiful moments.
Your mission is to provide professional, heartfelt service while contributing to the overall success of the store. You will be responsible for achieving sales goals, cultivating strong client relationships, and acting as a true ambassador of our artisanal heritage.
Key Responsibilities:
- Welcome customers warmly and understand their needs through active listening and empathy.
- Present and explain Nicols jewelry collections with passion and accuracy.
- Guide clients through the sales journey, from selection to purchase, creating a memorable experience.
- Build long-term relationships with customers to encourage loyalty and repeat visits.
- Contribute to daily store operations including inventory, visual merchandising, and cleanliness.
- Stay informed about new products, materials, and the heritage of the Nicols brand.
Perfil
Required Profile:
We are looking for individuals with a genuine passion for craftsmanship and people. Someone who combines emotional intelligence, commercial acumen, and elegance in every interaction. A Nicols Client Advisor is empathetic, trustworthy, and strives for excellence.
Essential Requirements:
We are looking for individuals with a genuine passion for craftsmanship and people. Someone who combines emotional intelligence, commercial acumen, and elegance in every interaction. A Nicols Client Advisor is empathetic, trustworthy, and strives for excellence.
Essential Requirements:
- Previous experience in luxury retail or customer service.
- Proven track record in sales.
- Ability to work with diverse clients.
- Fluent proficiency in Spanish and English.
- University degree.
- Gemology studies or prior training in jewelry.