The company

Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required by its 18 watch brands, and Swatch Group companies supply movements and components to third-party watchmakers in Switzerland and around the world. Please be sure to visit our brands' websites like Omega, Longines, Tissot... to learn more about their fantastic products. Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries.

Swatch Group represent the world’s largest from the standpoint of the number of finished watches available on the market. This creative wealth is expressed through 18 prestigious brands which not only cover all price segments, but which also correspond to all the desires and tastes of a global public and hence, inherently, a public made up of highly diverse consumers.

Behind all our activities are loyal, highly motivated and committed people with a strong team spirit. Without such people, it would not be possible to achieve the ambitious targets and the results we have. We wish to stay in contact with people who share our spirit, culture and thinking.

 

Job description

Your main mission will be to manage the online point of sale of one of our Brand maintaining and updating the retail website content , app and mobile version.

You will report to Brand Manager and HQ Digital Department about Sales, traffic, campaign, conversion rate and several KPIs.

Analyze and follow up SEO, SEM campaigns and newsletters.

Direct contact with E-commerce Department in Swiss to guarantee the perfect optimization and running of the e-store.

To communicate special sales and new models launches.

Driving daily operations: manage orders, payment methods, shipping, refunds, guarantees and other incidents.

Customer service and support, collecting all the needs or demands of our customers request of information through this channel.

Cooperate with other departments: marketing, Sales, It, Logistics

Profile

Bachelor's or Master Degree in Digital Marketing & Sales or Business Administration.

Market Places sales Knowledge.

Analytical mindset, well organized person, result oriented, confident and proactive.

Solid knowledge of Microsoft Office suite, especially in Excel, SAP, Magento (CMS), Calleo (CRM), Analytics, Fraud tools, Saleforce.

Ability to work in as part of an entrepreneurial team and handle multiple tasks in a high-energy, fast-paced environment.

Willingness to lead, own and roll up sleeves to get things done.

Professional requirements

1 year of previous relevant experience in ecommerce and retail sector

Candidates must have a strong understanding of the interactive/digital space with desire for continual learning.

 

 

 

Languages
* Excellent communication skills - speaking, writing, presenting and negotiating both, English and Spanish.
* Professional proficiency in English (required).
* Other languages will be a plus.

Company address

THE SWATCH GROUP ESPAÑA

C/ Yuca, 2 - Miniparc I - Edificio C

28109 Alcobendas (Madrid)

Contact

Sonia Calle