Supervisor, Las Rozas Outlet, Madrid
País : España
Comunidad Autónoma : Comunidad de Madrid
Provincia : Madrid
Población : MADRID
Categoría : Comercio
Tipo de contrato : Indefinido
Jornada laboral : Completa
Experiencia : < 2 años
Descripción de la compañía
Descripción del puesto
- Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
- Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
- Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
- Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
- Additional duties as required.
- Advanced knowledge of POS system and Apple mobile devices.
- Fluency in Spanish and English. A third language would be an advantage.
- Passion for the fashion/luxury retail environment.
- Excellent customer service and interpersonal skills.
- Must be results driven, proactive and flexible to change.