COTY careers empleo

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! COTY delivers goods all around the world, and the Transport team manages these shipments, to achieve high service levels, with optimal costs. As part of our transformation journey, we are looking for a Transport Coordinator, with expertise on managing transport, for one of our largest and most dynamic business units. The position will be based in our best-in-class Supply Chain Hub in Barcelona, at the heart of Coty’s SC transformation. THE ROLE As Transport Coordinator, you will orchestrate the daily operations for one of our main DCs in Europe’s network. You will also co-create, within a truly multifunctional team, to drive continuous improvements and innovations. Mission & responsibilities:Lead Transport planning, management and execution, including exception management and root causing to identify corrective actions.Coordination with the DC operations to maximize loading efficiency.Carrier management (e.g. KPI control, continuous improvement)Coordination with different internal stakeholders (e.g. Customer Service Dept) to meet customers’ requirements.Maximize transport efficiency.Control freight costs and drive optimization.Support Transport RCCP ProcessDefine and lead transportation projects, e.g. cost saving opportunities, continuous improvement projects.Collaborate transport projects and E2E SC initiativesReporting & utilization of different transport management systems We’d love to see candidates who have: Essential:Degree in Management / Engineering, with focus on Supply Chain.Experience managing transport planning & execution.Experience in cost control, optimization and continuous improvement.Experience in Carrier management.Experience in KPI reporting with advanced analytical skills (Excel, SAP, Power BI).Ability to collaborate with different organizations across the globe.Strong communication skills.E2E Supply Chain understanding.Motivated and with a “can do” attitude.Work Process Improvement mindset.Fluency in English (written and oral), German is considered a valuable asset. . Desirable:SAP knowledge at advanced user level.Team management experience.Project management experience.Knowledge of new AI technologies is considered a valuable asset.

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! CUSTOMER SERVICE MASTER DATA ANALYST FRENCH AND ENGLISH SPEAKER LOCATION: BARCELONA, SPAIN ABOUT COTY We are Coty, one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, and skin and body care. Coty is the global leader in fragrance and number three in color cosmetics. Coty’s products are sold in over 150 countries around the world. Coty and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment. THE ROLE The Customer Service Masterdata Analyst French and English Speaker is responsible for ensuring the accuracy, completeness, and timeliness of master data processes within the Regional Hub. This role plays a key part in maintaining high-quality master data execution and overseeing data execution from the Shared Service Center. The role is critical for driving efficiency in master data management and ensuring seamless customer service operations.Ensure Master Data Readiness & Quality: Deliver accurate and timely data setup KPIs for product activation, PIPO management, customer setup, logistics, and pricing conditions. Guarantee data readiness for new product launches and promotional activities. Train Sales and Marketing teams to follow global standards and ensure accurate input using standard templates.Governance and Execution of Master Data Processes: Own and enforce master data execution processes, ensuring compliance with business standards. Develop protocols and workflows to maintain master data quality and implement continuous improvement practices.Oversee Shared Service Center Operations: Monitor and validate the quality of master data execution by the Shared Service Center, ensuring SLA adherence.Conduct quality control checks and provide feedback to improve processes and performance.Data Insights and Analytics: Consolidate master data insights and share them with the Master Data Leader to support informed decision-making. Working for Coty means constant opportunities and change. You will be managing a lot of things at the same time, but this is also what makes it exciting! Key success measures for the Customer Services Master Data Analyst include the following: · Timeliness and Accuracy: Ensure master data updates are completed within SLA timeframes and accurately on the first attempt. · Process and Compliance: Adhere to SLAs, protocols, governance standards, and achieve high audit compliance rates. · Quality and Efficiency: Maintain high QC pass rates, resolve data issues quickly, and ensure data completeness in all entries. · Stakeholder Satisfaction and Reporting: Deliver timely analytics and reports while achieving strong feedback from internal stakeholders. The Customer Services Master Data Analyst will liaise with various cross-functional and remote teams, such as: · Customer Service Operations · Shared Service Center · Master Data Global Teams · IT CoE YOU ARE A COTY FIT You have excellent problem solving skills and have the ability to think quickly & work under tight deadlines. As a CS Master Data Analyst, you get energy from working in a fast-paced, diverse, and challenging environment. You have strong attention to detail and organisation skills, and can communicate effectively and collaborate with various stakeholders. Other than that, we are looking for candidates who: Have a Bachelor’s degree, higher vocational training or vocational training in Data Management, or a related field.2 to 4 years of experience in master data management, customer service, or related fields.Proficiency in SAP and data governance tools.Proficient or Native Level of French plus fluent English.Strong proficiency in data analysis tools will be a plus (e.g., Excel, Power BI, Tableau).Familiarity with customer and product master data processes in SAP (customer set up, activation, PIPO, pricing conditions). OUR BENEFITS As our Customer Service Master Data Analyst French and English Speaker these would be some of the benefits you will be entitle: · Competitive remuneration and perks will be matched with your experience and knowledge. · Ticket restaurant (daily diet for meals) · Company products / Access to the company shop · Life and accident insurance RECRUITMENT PROCESS · A screening call with the recruiters · A first online/in-person interview with hiring managers · A second interview (optionally) · Feedback, verbal offer · Hiring ABOUT COTY Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! For additional information about Coty Inc., please visit www.coty.com/your-career.

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! CUSTOMER SERVICES REPRESENTATIVE FRENCH SPEAKING Location: Barcelona, Spain The Customer Service Representative is the primary contact for customers, providing outstanding support and resolving inquiries with efficiency and professionalism. In this role, you will address a variety of customer needs, such as providing product information, troubleshooting issues, and managing service requests, all while ensuring clear and effective communication. Working closely with cross-functional teams, you’ll play a vital role in fostering customer satisfaction and loyalty by upholding service level agreements and company guidelines. Your main focus:Customer Interaction and Resolution: Act as the first point of contact for customer and commercial care, providing prompt and professional support across multiple communication channels (phone, email, chat, etc.).Order Management: Handle all types of customer orders from placement to invoicing, ensuring accuracy and efficiency. Manage order rescheduling, back-order management, and invoicing (EDI, PDF, or mail).Collaboration with Internal Teams: Work closely with Shared Service Center (SSC) Credit Management to address blocked orders, Planning and Logistics to meet requested delivery dates, and Transportation teams to track deliveries. Provide valuable order and volume insights to these departments.Customer Communication: Deliver clear and accurate information to customers regarding orders, delivery statuses, invoices, product availability, pricing discrepancies, and claims. Maintain the company’s tone and customer experience standards while adapting to customer-specific needs.Returns and Refusals: Manage returns and refusals, including analysis, approval coordination, and processing with the SSC.Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently, escalating complex cases to the CS Operations Manager when required.Audit Support and Compliance: Provide support for daily, monthly, and yearly audit checks (e.g., OTC22, OTC50), ensuring compliance with company policies and standards. Working for Coty means constant opportunities and change. You will be managing a lot of things at the same time, but this is also what makes it exciting! Key success measures for the Customer Services Representative include the following: Operational Efficiency:Achieve high Fill Rate On Time (FROT) and Order Accuracy rates while ensuring timely delivery cycles and error-free order processing. Support revenue recognition reconciliations and provide accurate data in daily operational updates (DDS).Customer Satisfaction: Maintain excellent Customer Satisfaction Scores (CSAT) through efficient, accurate, and professional customer service interactions.Training and Development: Complete all required training programs and demonstrate ongoing professional growth and skill enhancement.Process Adherence and Improvement: Strictly follow standard operating procedures (SOPs) and work instructions while contributing to continuous process improvements. The Customer Services Representative will liaise with various stakeholders, such as:BU CS Operations ManagerBU Sales representativesBU Supply planningLogistics & transportationCustomersMaster data analystsSSC YOU ARE A COTY FIT You have strong problem-solving skills and have the ability to think quickly & resolve issues effectively. As a Customer Services Representative, you get energy from working in a fast-paced, diverse, and challenging environment. Other than that, we are looking for candidates who:Have a high school diploma or equivalent (required)Bachelors degree in a relevant field (preferred)1-3 years experience in a customer service, support or call centre roleKnowledge & technical understanding of SAP for Order ProcessingExperience with CRM tools (e.g., Salesforce, Zendesk) will be a plusBasic fluency/proficiency in English and proficient or native in FrenchGood communication & interpersonal skillsStrong MS office skills, especially MS ExcelMultitasking ability, with excellent time management and organizational skills OUR BENEFITS As our Customer Services Representative, some of the benefits you will receive are:Competitive remuneration and perks will be matched with your experience and knowledge.Ticket restaurant (daily diet for meals)Company products / Access to the company shopLife and accident insurance RECRUITMENT PROCESS A screening call with the recruitersA first online/in-person interview with hiring managersA second interview (optionally)Feedback, verbal offerHiring ABOUT COTY Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! For additional information about Coty Inc., please visit www.coty.com/your-career.

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! Fragrances Maintenance Manager We’re looking for a Maintenance Manager to join our Operations team. This is a unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team who are passionate about the work they do and know how to have some fun along the way. RESPONSIBILITIES As our Fragrances Maintenance Manager, you are responsible to lead the daily preventive and corrective maintenance operations at the fragrance packaging department at the plant. Your main focus:Responsible of the people management and organization on a weekly basis, lead a team of 60 technicians.Maintenance leader of PKG + MKGManagement of the top 5 priorities of the plant, in a daily basis.Mandatory yearly training plan management.Daily / Weekly DDS of priority lines.Monthly review of 100% of packing lines performance.Fragrances PM DMS pillar owner.Weekly follow up of PM KPI’s. (BD + % PM)Workshop / Spare Parts management. (+2 insides)Machine safety owner for Granollers site. LOTO leader.SOP new machinery PM plan.Assets management.Fragrances CAPEX and OVH management account.Maintenance Budget FY creationProduction administrator management, hiring people management and FTE budget control.Maintenance CR360 management.Task force assistance for priority lines. Working for Coty means to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way. The team consists of a Corrective Coordinator and a Preventive Coordinator, 6 Shift coordinators and around 60 mechanics. YOU ARE A COTY FIT You like to figure out and solve problems. As an experienced Maintenance Manager you are result oriented and you get energy from working in a fast-paced, diverse and international environment. Other than that, you:Technical degree in industrial engineering or maintenance fields.Previous experience of at least 2 years in a similar position in the Industrial sector (pharmacy, food, cosmetics, automotive).Leadership experience: Communication and coordination capacity and experience.Analytical thinkingCapability of work and lead autonomously.Good command of English language and Spanish advanced needed. OUR BENEFITS As our Fragrances Maintenance Manager, some of the benefits you will receive are:A salary that matches your knowledge and experienceMeal allowanceLife and accident insuranceMedical & Physiotherapy ServiceEmployee assistance program RECRUITMENT PROCESS A telephone/online introductory meeting.A first online/in-person interviewA second interviewYou will receive a proposal with the terms of employment. For additional information about Coty Inc., please visit www.coty.com/your-career. Fragrances Maintenance Manager We’re looking for a Maintenance Manager to join our Operations team. This is a unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team who are passionate about the work they do and know how to have some fun along the way. RESPONSIBILITIES As our Fragrances Maintenance Manager, you are responsible to lead the daily preventive and corrective maintenance operations at the fragrance packaging department at the plant. Your main focus:Responsible of the people management and organization on a weekly basis, lead a team of 60 technicians.Maintenance leader of PKG + MKGManagement of the top 5 priorities of the plant, in a daily basis.Mandatory yearly training plan management.Daily / Weekly DDS of priority lines.Monthly review of 100% of packing lines performance.Fragrances PM DMS pillar owner.Weekly follow up of PM KPI’s. (BD + % PM)Workshop / Spare Parts management. (+2 insides)Machine safety owner for Granollers site. LOTO leader.SOP new machinery PM plan.Assets management.Fragrances CAPEX and OVH management account.Maintenance Budget FY creationProduction administrator management, hiring people management and FTE budget control.Maintenance CR360 management.Task force assistance for priority lines. Working for Coty means to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way. The team consists of a Corrective Coordinator and a Preventive Coordinator, 6 Shift coordinators and around 60 mechanics. YOU ARE A COTY FIT You like to figure out and solve problems. As an experienced Maintenance Manager you are result oriented and you get energy from working in a fast-paced, diverse and international environment. Other than that, you:Technical degree in industrial engineering or maintenance fields.Previous experience of at least 2 years in a similar position in the Industrial sector (pharmacy, food, cosmetics, automotive).Leadership experience: Communication and coordination capacity and experience.Analytical thinkingCapability of work and lead autonomously.Good command of English language and Spanish advanced needed. OUR BENEFITS As our Fragrances Maintenance Manager, some of the benefits you will receive are:A salary that matches your knowledge and experienceMeal allowanceLife and accident insuranceMedical & Physiotherapy ServiceEmployee assistance program RECRUITMENT PROCESS A telephone/online introductory meeting.A first online/in-person interviewA second interviewYou will receive a proposal with the terms of employment. For additional information about Coty Inc., please visit www.coty.com/your-career.

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! Skincare Beauty Consultant ITINERANTE (movilidad dentro de España) RESPONSABILITIES Como parte del equipo de Coty Luxury Retail en España, el/la Skincare Beauty Consultant Itinerante tiene un papel clave como embajador(a) de la marca, acercándola al consumidor final y ayudándole a descubrir todo su universo. Su misión es elevar la experiencia en el punto de venta, adaptándose a la evolución del retail y ofreciendo un trato excelente al cliente. Además, se encarga de impulsar las ventas en los puntos asignados, con un enfoque especial en los productos de tratamiento. Tu principal enfoque:Vender productos de Coty y ofrecer un servicio al cliente excelente en los diferentes puntos de venta que visites.Atraer y captar nuevos clientes mediante técnicas de traffic-stopping, gestión de citas y realización de servicios faciales en cabina.Proponer una recomendación personalizada de productos, tanto de tratamiento facial como de fragancias.Realizar diagnósticos personalizados de la piel a los clientes.Llevar a cabo tratamientos faciales y dominar las técnicas de aplicación.Alcanzar los objetivos de ventas establecidos para cada semana o acción promocional.Formar e informar a los clientes sobre los productos Coty, especialmente en cuanto a rutinas de aplicación y tratamiento.Colaborar con el equipo del punto de venta en el mantenimiento de la imagen y la actualización del merchandising.Formar a los/as Beauty Advisors en habilidades de diagnóstico facial y técnicas de venta de tratamientos Trabajar en Coty significa formar parte de un equipo apasionado, con la libertad de crear un rol único y disfrutar del camino. Nos une un valor común: fearless kindness. El equipo está formado por un/a Key Account Manager y un grupo de Beauty Advisors, con quienes colaborarás estrechamente junto al equipo de ventas. Todos tus compañeros comparten un fuerte compromiso y pasión por crear una belleza que perdura: Beauty That Lasts. Al formar parte de este equipo, te integrarás en un entorno unido y motivado, enfocado en superar resultados y alcanzar objetivos de manera conjunta. Buscamos personas comprometidas, dinámicas y entusiastas. WE ARE WAITING YOU! YOU ARE A COTY FIT Si Vives la belleza y sientes una profunda pasión y conocimiento por el mundo del cuidado de la piel y las marcas de lujo. Como Skincare Beauty Consultant Itinerante, mantienes siempre un alto nivel de atención al detalle y un fuerte enfoque en preservar la identidad y el prestigio de la marca. Si Te motiva trabajar en un entorno ágil, diverso e internacional. Y además, cuentas con:Título oficial de Estética y Belleza GRADO MEDIO (imprescindible).Disponibilidad total para viajar (el 90% del tiempo). Coche de compañía.Domicilio en Madrid o Barcelona (con el propósito de facilitar los desplazamientos al resto de clientes en España)Mínimo 2 años de experiencia demostrable en el sector retail de lujo y en la realización de tratamientos faciales en cabina.Experiencia previa en fragancias nicho y cosmética de alta gama (valorable).Sentido innato de la atención al cliente, gusto por los retos y orientación a las ventas.Habilidades de comunicación, cercanía con el cliente, carisma y capacidad para contar historias que conectan.Proactividad, curiosidad, mentalidad abierta, dinamismo y agilidad: cualidades clave para alcanzar la excelencia en este rol.Nivel fluido de inglés (valorable). Como Skincare Beauty Consultant Itinerante, prestarás especial atención a los detalles y garantizarás el valor de la marca. Te llena de energía trabajar en un entorno internacional, diverso y dinámico. OUR CONDITIONS and BENEFITS Como nuestro Skincare Beauty Consultant Itinerante, algunos de los beneficios que recibirás son:Contrato indefinido. 40 horas semanales, de lunes a viernes.Atractivo paquete salarial e interesante variable.Coche de empresa y tarjeta de gasolina. Smartphone y ordenador.Gastos de desplazamiento pagados.Plan de beneficios sociales (exclusivo para ti por formar parte de nuestro equipo). RECRUITMENT PROCESS Una reunión telefónica con los reclutadoresUna primera entrevista online/en personaSegunda entrevistaOpcional, un vídeo de simulación en cabina o punto de ventaRecibirá una propuesta con las condiciones de contratación.ABOUT COTY Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! For additional information about Coty Inc., please visit www.coty.com/your-career.