MICHAEL KORS careers empleo

Sales Generation Meet personal and store sales goals Continue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales Utilize elevated levels of sales and service to maximize sales performance Demonstrate an in-depth knowledge of the merchandise After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction Ensure all sales related policies and procedures are maintained Maintain a keen interest in the fashion industry and market trends Customer service Support and encourage staff to provide the highest level of customer service Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise) Operations Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management Assist in the training of sales staff in all areas of appropriate register usage and maintenance Understand and properly execute all management register functions Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork Participate in inventories

Sales Generation Meet personal and store sales goals Utilize the elevated levels of sales and service to maximize sales performance Demonstrate an in-depth knowledge of the merchandise After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction Comply with all sales related policies and procedures Maintain a keen interest in the fashion industry and market trends Customer service Provide the highest level of customer service Build and maintain repeat clientele; utilize client book Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction Operations Keep selling floor and merchandise neat, organized and stocked Assist in the maintenance of all inventory in the stockroom and on the selling floor Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork. Participate in inventories Comply with all Point-of-Sale policies and procedures Properly execute all relevant register functions Adhere to work schedule, inclusive of time and attendance Participate in all relevant training and development seminars, programs and meetings as directed by store management

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!-Passionate for Fashion and Fast Paced Jet Set environment our ambassadors represent the vision ofMichael. Empowered individuals with high communication skills capable of delivering and elevatedCustomer Experience. As team players are collaborative being always positive in our daily challengeswith Speed, Energy and Optimism.Department: RetailMajor Responsibilities include but are not limited to:People- Work as part of Jet Set Team, providing support for colleagues across the store- Take accountability for the personal self evaluation and performance as a Jet Set Ambassador- Ensure image and grooming standards are aligned with brand policy- Collaborate with management team on sales strategies, product knowledge, brand standards andselling service- Practice and role model the company behaviors, ensuring effective use of the behavior tool kitService- Lead by example as Jet Set Ambassador to ensure exceptional customer experiences to driveloyalty and repeat business.- Maintain client communication through utilizing all available clienteling apps- Proactively manage client database and utilize information to increase sales- Maintain floor presence and lead by example- Build and maintain good communication with management team to drive store performanceSales- Meet and exceed sales goals holding self accountable for the results- Use of Product Knowledge packs to become a Selling Expert to advise our customers with passionand confidence- Understand business results and opportunities to drive salesOperations- Ensure loss prevention and H&S guidelines are properly followed- Ensure VM standards are executed following the guidelines : Highlight the importance ofleveraging technology for inventory management, sales analysis, and customerengagement.Job Requirements:- Excitement and enthusiasm to work in fast paced retail environment- Collaborate and inspire all fellow team players working together to achieve results- Technology proficient, knowledge and use of leveraging technology to drive sales and customerexperience- Fluent English preferable and strong communication skillsWe are an Equal Opportunity Employer M/D/F/V-At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Customer service Provide the highest level of customer serviceBuild and maintain repeat clientele; utilize client bookResolve all client problems and complaints quickly and effectively, ensuring client satisfactionResumes will not be taken in hand, access through the offer to the candidacy, measures to ensure the data protection policy.-At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V