Nicols careers empleo

Position Overview: Sales AssociateAs a Sales Associate at Nicols Jewelry, you will play a key role in delivering an exceptional customer experience in our boutique located in the prestigious Barrio de Salamanca, Madrid. With a deep understanding of our brand values and product collections, you will guide clients through emotional and meaningful purchases that celebrate life’s most beautiful moments.Your mission is to provide professional, heartfelt service while contributing to the overall success of the store. You will be responsible for achieving sales goals, cultivating strong client relationships, and acting as a true ambassador of our artisanal heritage.Key Responsibilities: Welcome customers warmly and understand their needs through active listening and empathy.Present and explain Nicols jewelry collections with passion and accuracy.Guide clients through the sales journey, from selection to purchase, creating a memorable experience.Build long-term relationships with customers to encourage loyalty and repeat visits.Contribute to daily store operations including inventory, visual merchandising, and cleanliness.Stay informed about new products, materials, and the heritage of the Nicols brand.