SAINT LAURENT careers empleo

PURPOSE OF THE POSITION: A Client Advisor contributes actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards. MISSIONS & RESPONSIBILITIES Provide an outstanding client and after-sale service to all visitors and clientsShow passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requestsCultivate a robust client portfolio to secure a proactive and growing businessDrive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approachKnow how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for the fashion cultureShow a transparent and genuine attitude with the client and create a unique connection with themCommunicate in a professional and authentic way, with clients and colleaguesEffectively use all the available tools to optimize business opportunitiesProactively support the front and back-of-house teams, their achievements and ultimately the overall team spiritAdhere to all company policies and operational procedures and follow themPROFILE A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitalityHave personal taste and passion for the fashion culture, like to create personalized looksHave a natural business mindset and an entrepreneurial spiritOpen-minded and looking for a company valuing audacity and authenticityStrong team spirit to achieve common goalsAt ease with using tools and applications, learns fast with new technologiesMotivation to work in a fast-paced environment, able to multitask & prioritizeProactive, enthusiastic, & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local languageEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

Role Support the VM Coordinator in all the VM activities due to respect the image of the Brand through the implementation of the collection in Store Mission Support the Store during the Visual setup according to internal guidelines Arrange the shop windows according to SAINT LAURENT standards Maintenance of the VM tools and material in stores Support the staff in store (VM specialist, Sales Assistant) for maintenance and setup of the product display. Ensure the visual display is in line with the image of the Brand and with the VM coordinator guidelines Support on drafting and preparation of the photo report to send to HQ Profil 1 year minimum in the roleGood product knowledgeGood in Photoshop toolLanguage skills (english mandatory)80% in store 20% in officeAvailable for frequent business tripGood in communicationSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

ROLE Reporting to the Store Director, the Assistant Store Director leads the store sales team to meet and exceed all sales goals and KPI’s. The Assistant Store Director is responsible for promoting brand engagement to customers, in order to guarantee the quantitative and qualitative goals assigned. He/ she assists the Store Director in visual merchandising display. He/ she represents the Company and acts as representative of the Store Director and thus fullfils all the tasks given by the Headquarters and Store Director. MISSION A Business Developer: Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, customer service, and operational functions within the store Support the Store Director and lead the Department Managers in achieving targeted quantitative and qualitative goals A Talent leader and Developer: Attract, develop and retain talents Create and maintain a positive work environment A Brand Promoter: Build a network of people who have an impact on local and international luxury business in order to promote customer loyalty, especially with Top Clients and VIPs Promote the culture of the brand internally and externally Ensure store atmosphere upholds brand image A Process Manager: Ensure that all the processes are in compliance with legal, safety, internal Requirements, sustainability, HR and stock organization PROFILE At least 3 years of experience in a managerial positionCommitment to take part in an innovative projectSignificant experience in the sale of luxury goods or retailSuccessful managerial experience of a team (the ability to set goals, delegate work and follow up results)High sensitivity to customers experience and loyaltyPrecision, organizational skills,Adaptability, openness, listening abilities, curiosityHigh availability, responsivenessProduct and Fashion sensitivityMastering computer skills (Word and Excel)Exceptional customer service and interpersonal skillsSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

PURPOSE OF THE POSITION: A Senior Client Advisor contributes actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards. MISSIONS & RESPONSIBILITIES Provide an outstanding client and after-sale service to all visitors and clientsShow passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requestsCultivate a robust client portfolio to secure a proactive and growing businessDrive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approachKnow how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion cultureShow a transparent and genuine attitude with the client and create a unique connection with themCommunicate in a professional and authentic way, with clients and colleaguesEffectively use all the available tools to optimize business opportunitiesProactively support the front and back-of-house teams, their achievements and ultimately the overall team spiritAdhere to all company policies and operational procedures and follow themPROFILE A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitalityHave personal taste and passion for the fashion culture, like to create personalized looksHave a natural business mindset and an entrepreneurial spiritOpen-minded and looking for a company valuing audacity and authenticityStrong team spirit to achieve common goalsAt ease with using tools and applications, learns fast with new technologiesMotivation to work in a fast-paced environment, able to multitask & prioritizeProactive, enthusiastic, & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local languageEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

Role Reporting to the Store Director the Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved. He/she represents the company and is a proactive sales professional who operates according to the policies fixed by the Store Director. He/ She leads, motivates, coaches the team of the Department, is responsible of his/ her Department staff development and of their assigned target and tasks achievement. Mission A Business developer: Assure the recruitment, development and retainment of customers Implement action plans defined with the HQ and Store director and guarantee follow up at store level Communicate high quality relevant feedback and reporting to the Assistant Store Director / Store Director or staff A Talent Leader and Developer: Create and maintain a positive and motivating work environment Motivate and challenge the team on a daily basis in your department A Brand Promoter: Promote the culture of the brand internally and externally Build a network of people who have an impact on local and international luxury business in order to promote customer loyalty, especially with Top Clients and VIPs. Ensure store atmosphere upholds brand image A Process Manager: Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization Challenge current processes to ensure efficiency and effectiveness in your department Profile Commitment to take part in an innovative projectProduct sensitivity and a strong market and fashion trends knowledge, a good general culture levelSignificant experience in the sale of luxury goods or retail: customer portfolioManagerial experience (Ability to provide constructive, straightforward feedback and coach your team to success)High sensitivity to customers experience and loyaltyPrecision, organizational skillsBeing organized and able to prioritize tasks based on the needs of the businessAdaptability, openness, listening abilities, curiosityHigh availability, responsivenessProduct and Fashion sensitivityExcellent interpersonal skills and a passion for providing excellent customer serviceA positive attitude and a willingness to learn and improveSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background

PURPOSE OF THE POSITION: A Client Advisor contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards. MISSIONS & RESPONSIBILITIES Provide an outstanding client and after-sale service to all visitors and clientsShow passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requestsCultivate a robust client portfolio to secure a proactive and growing businessDrive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approachKnow how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion cultureShow a transparent and genuine attitude with the client and create a unique connection with themCommunicate in a professional and authentic way, with clients and colleaguesEffectively use all the available tools to optimize business opportunitiesProactively support the front and back-of-house teams, their achievements and ultimately the overall team spiritAdhere to all company policies and operational procedures and follow themPROFILE A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitalityHave personal taste and passion for the fashion culture, like to create personalized looksHave a natural business mindset and an entrepreneurial spiritOpen-minded and looking for a company valuing audacity and authenticityStrong team spirit to achieve common goalsAt ease with using tools and applications, learns fast with new technologiesMotivation to work in a fast-paced environment, able to multitask & prioritizeProactive, enthusiastic, & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local languageEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.